At Long Island Carpet Cleaning, your privacy is very important to us. This Privacy Policy outlines how we collect, use, protect, and disclose your information when you visit our website or use our services.

1. Information We Collect

We collect information from you when you:

Register on our site
Place an order
Subscribe to our newsletter
Fill out a form or interact with our website

Information collected may include:

Name
Email address
Mailing address
Phone number

You may also visit our site anonymously.

2. How We Use Your Information

The information we collect may be used to:

Improve customer service
Process transactions (your information is not sold, exchanged, or shared without your consent, except to fulfill requested services)
Administer promotions, surveys, or other site features
Send emails related to your orders, occasional updates, promotions, or service information

Note: You can unsubscribe from emails at any time via the link provided in each message.

3. How We Protect Your Information

We use a variety of security measures to protect your personal data:

Secure Socket Layer (SSL) technology encrypts sensitive data during transmission
Data is stored in secure databases accessible only to authorized personnel
We retain financial information for over 60 days only to facilitate ongoing service and communication (e.g., newsletters, promotions)

4. Use of Cookies

Yes, we use cookies. Cookies help us:

Recognize your browser
Track ads
Understand and save preferences for future visits
Compile aggregate data to improve site experience

You can choose to disable cookies through your browser settings.

5. Sharing Your Information

We do not sell, trade, or share your personal information with outside parties, except:

Trusted third parties who assist us in operating our website or servicing you (under confidentiality agreements)
When required to comply with legal obligations, enforce our site policies, or protect rights and safety

Non-personally identifiable information may be used for marketing or analytics.

6. NY Consumer Privacy Act Compliance

We comply with the NY Consumer Privacy Act and will not share your personal information without your explicit consent.

7. Online Privacy Policy Only

This policy applies only to information collected through our website and not to information collected offline.

8. Your Consent

By using our website, you consent to the terms of this Privacy Policy.

9. Changes to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page with an updated “Effective Date” at the top.