Oriental Rug Cleaning long island NY {25%OFF}

Frequently Asked Questions: Long Island Oriental Rug Cleaning

General Questions:

• Q: What types of Oriental rugs do you clean?

A: We clean a wide variety of Oriental rugs, including Persian, Chinese, Indian, Turkish, and other hand-knotted and machine-made rugs. We have experience with various materials, including wool, silk, cotton, and blends. However, for particularly delicate or valuable rugs, we recommend a pre-cleaning consultation.

• Q: How much does Oriental rug cleaning cost?

A: The cost of cleaning an Oriental rug depends on several factors, including the size, material, condition, and level of soiling. We offer free in-home estimates to accurately assess the cost before proceeding with the cleaning.

• Q: Do you offer in-home or pickup/delivery services?

A: We offer both in-home cleaning and pickup/delivery services. In-home cleaning is convenient for smaller rugs, while pickup/delivery is ideal for larger or more delicate rugs requiring specialized care in our facility. Discuss your preferences during your free estimate.

• Q: What cleaning methods do you use?

A: We use a combination of gentle, yet effective cleaning methods tailored to the specific needs of your rug. This may include hand-washing, specialized cleaning solutions, and low-moisture cleaning techniques depending on the rug’s material and condition. We avoid harsh chemicals that could damage delicate fibers.

• Q: How long does the cleaning process take?

A: The cleaning time depends on the size and condition of your rug. In-home cleaning usually takes [Insert time range, e.g., 1-3 hours] for average-sized rugs. Pickup and delivery services will take longer, including transportation and cleaning time at our facility. We’ll provide a timeframe upon scheduling.

• Q: What should I do before you arrive for cleaning?

A: Please ensure the area where the rug will be cleaned is clear of obstructions. If you’re choosing in-home cleaning, you’ll need to provide adequate space for the cleaning process.

• Q: What should I do after cleaning?

A: Allow the rug to air dry completely away from direct sunlight and heat sources before placing furniture or walking on it. We’ll provide specific drying time recommendations based on the rug’s material.

• Q: Are your cleaning products safe for my family and pets?

A: Yes. We utilize eco-friendly cleaning solutions that are safe for your family, pets, and the environment. We avoid harsh chemicals to protect the delicate fibers of your rug and maintain its integrity.

• Q: How do I schedule an appointment?

A: You can schedule an appointment by calling us at +1 (516) 708-0278, emailing us at longislandcarpetpro@gmail.com,  We recommend scheduling a free in-home estimate for accurate pricing.

• Q: Do you offer any guarantees?

A: We stand behind our work. If you’re unsatisfied with the results, please contact us , and we’ll work to resolve any issues.

• Q: What areas do you serve?

A: We provide Oriental rug cleaning services throughout Long Island, NY. 

Questions About Specific Rug Types or Issues:

• Q: Can you clean antique or valuable rugs?

A: Yes, but we highly recommend a pre-cleaning consultation for antique and valuable rugs. We’ll assess the rug’s condition and cleaning needs to ensure its preservation.

• Q: My rug has a specific stain; can you remove it?

A: We’ll assess the stain during your free in-home consultation to determine its removability. The success of stain removal depends on several factors, including the type of stain, the material of the rug, and the age of the stain.

• Q: My rug has some damage; can you repair it?

A: While we specialize in cleaning, we may be able to recommend rug repair specialists depending on the type and extent of damage.